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ONES 3.1: Advancing SONiC Support with Improved Troubleshooting

May 14, 2025

In every release, ONES product stays in tune with customer feedback to continually refine and enhance the user interface (UI), addressing key pain points and improving the overall experience. ONES 3.1 is no exception, bringing a fresh wave of UI improvements that make it easier than ever for users to manage their networks. With a single pane of glass approach, it offers clear insights into potential issues, provides quick overviews, summaries, and more. In the sections below, we’ll delve into the key UI enhancements introduced in this release.

Default Rules with Troubleshooting Hints:

Network operators prefer the ONES rule engine to monitor their networks for potential issues by setting threshold values for metrics such as CPU utilization or fan failures, triggering alerts when conditions are met. With each release, new metrics are introduced, enhancing the product’s monitoring capabilities. In Release 3.1, ONES goes a step further by analyzing network deployments across various regions and customer environments, offering a set of preconfigured rules called Default Rules. These rules come with industry-standard threshold values, allowing operators to seamlessly monitor their networks by simply enabling them. Additionally, each Default Rule includes a set of troubleshooting steps that appear directly in the alert payload. This helps users understand what actions to take when a specific alert is triggered. The troubleshooting steps include SONIC, FRR ,linux shell commands, along with recommended physical checks tailored to the issue at hand, providing clear guidance on resolving potential problems swiftly.

Alerting Rules: Preview and Download

With the growing number of default and custom rules, ONES 3.1 introduces a convenient Downloadable Summary feature. This allows users to easily access a complete overview of all rules configured in the system. The summary is available in CSV format and includes key fields such as rule names, threshold levels, Slack notification and ticketing system configurations, and more. This makes it simple for network operators to review and audit their rule configurations at a glance. In ONES 3.1, the Preview Feature has been introduced to provide a quick and detailed view of individual rules directly on the rules page. Below each rule, users can expand a summary that highlights the key configurations of that rule.

Traffic Comparison

Often, simply observing traffic data on a single interface may not offer sufficient insights into the overall traffic flow within a device. Understanding the traffic pattern in relation to other interfaces becomes essential for a more comprehensive analysis. ONES 3.1 addresses this need by introducing an Ingress and Egress Traffic Utilization Comparison feature within the device. With this enhancement, users can select up to eight interfaces and perform a comparative analysis of either the Tx (Transmit) or Rx (Receive) utilization of the links. This side-by-side comparison enables operators to detect traffic imbalances, spot potential bottlenecks, and better understand traffic distribution across multiple interfaces, leading to more informed network management decisions.

Comparison of interfaces Rx Utilization

Optics Analytics

The Transceiver Widget in the Analytics – Interfaces page of ONES 3.1 offers a comprehensive summary of the various types of transceivers deployed across the managed network. This information is invaluable to customers, allowing them to easily track and identify the count of different transceiver types in use, as well as the various vendor models or manufacturers within their network.

Additionally, the widget includes an Export Data feature, providing more granular details. This exported data contains subsections for each transceiver type and manufacturer, along with information such as the individual transceiver’s serial number and manufacturer date details. This feature helps customers better manage and audit their network hardware inventory, ensuring more efficient network planning and maintenance.

Summary of transceiver inventory

Protocol Enhancements

MC-LAG Visualization

ONES 3.1 introduces a new MC-LAG Filter option on the topology page, allowing users to easily view devices configured with MCLAG (Multi-Chassis Link Aggregation) in their managed networks. By visually displaying the MCLAG configuration, this feature greatly enhances the network view for operators, offering a clearer understanding of redundancy setups and improving overall network visibility and resilience management.

State Transitions

In ONES 3.1, the widgets on the Protocols page have been revamped for better clarity and efficiency. Instead of continuously displaying state data for features like port channels and VXLAN tunnels over a time frame—where minimal changes occur in stable networks—the new design is event-driven. Now, only state transitions are recorded and displayed in tabular form, offering a more concise and actionable view of network changes. Users can still leverage the previously available timeframe selections (1h, 2h, 4h, 12h, 24h, 1w, and 2w) to filter state transitions within a specific period, ensuring they capture relevant changes over any chosen time range. Protocol state transitions include LACP, MCLAG, VXLAN etc.

VTEP State transitions

VLAN Information

A significant addition to ONES 3.1 is the introduction of VLAN data representation on the Protocols page, offering a clear view of configured VLAN information on each switch. VLANs (Virtual Local Area Networks) are a fundamental component of data communication networks, allowing segmentation of network traffic to enhance performance, improve security, and manage broadcast domains more effectively. By logically separating devices within the same physical network, VLANs provide better control over traffic flow, isolating specific segments for efficiency and security purposes.

Navigating to Monitor → Protocols → VLAN gives users a summary count of VLANs across all devices in the managed network. Clicking on a specific device and navigating to its detailed view displays the VLANs configured and their associated ports. If any VLAN is configured with an SVI (Switched Virtual Interface), those details are also displayed, offering users a complete picture of their VLAN setup.

Configured VLAN Information

Conclusion

ONES 3.1 brings a host of UI enhancements designed to improve network management and visibility. Key updates include Default Rules with troubleshooting steps, a Downloadable Summary for quick rule audits, and a Preview Feature for easier rule configuration reviews. The Traffic Comparison tool enables better analysis of interface utilization, while the Transceiver Summary offers detailed insights into network hardware. New features like the MCLAG Filter on the topology page and the event-driven State Transition Data in Protocols provide clearer views of redundancy and protocol changes. Together, these features make ONES 3.1 more intuitive and powerful for network operators.

Ready to see ONES 3.1 in action?
Because smarter troubleshooting, real-time rule insights, and powerful protocol visibility shouldn’t be optional.

Anbarasan Ramalingam

Blog Author

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ONES 3.1: Advancing SONiC Support with Improved Troubleshooting

In every release, ONES product stays in tune with customer feedback to continually refine and enhance the user interface (UI), addressing key pain points and improving the overall experience. ONES 3.1 is no exception, bringing a fresh wave of UI improvements that make it easier than ever for users to manage their networks. With a […]